frequently asked questions

Essentia Home provides a curated selection of luxury home decor and interior essentials, including barware, glassware, sculptures, cushions, paintings, and books. We are your one-stop destination for all your interior design needs. Additionally, we collaborate with internationally renowned brands such as Icondof Milano, Tom Dixon, and Melogranblu, offering designer pieces that bring sophistication to your spaces.

To place an order, browse through our exclusive collections, including designer products and Melogranblu lighting options, and click "Add to Cart." For Rimadesio products, Melo lighting, or special requests such as bulk orders, click the "Enquire Now" button or contact our team via email at support@essentia.in for further assistance.

We accept the following payment methods: • Major credit cards (Visa, MasterCard) • Debit cards • UPI payments • Net banking All transactions are processed through a secure payment gateway for your safety.

We allow returns or exchanges within 7 days of delivery, provided the product is unused, in its original packaging, and supported by an unboxing video. For more details and assistance, please email us at support@essentia.in.

Currently, we do not offer international shipping. If you have a query regarding international delivery, please contact our team at support@essentia.in with relevant details, and we will assist you accordingly.

Yes, our shipping partners provide tracking information, which will be shared with you via email once your order is dispatched. For further assistance, you can also contact our team at support@essentia.in, and we will help you track your order.

Delivery within India typically takes 5-7 business days for standard products. Custom furniture or bespoke designs may take additional time, depending on the complexity of the product. The estimated timelines will be shared with you by our team during the order process.

Yes, we specialize in offering customization options for selected products, including bespoke furniture and Rimadesio designs. For personalized creations tailored to your preferences, email us at support@essentia.in.

Our Rimadesio collection, exclusive Melogranblu products, and bespoke furniture are crafted with meticulous attention to detail by our talented designers. For inquiries, click the “Enquire Now” button on the product page or email us at support@essentia.in. Our team will provide expert guidance and personalized recommendations.

Yes, for custom-made furniture or bespoke designs, you can email us at support@essentia.in to receive updates on your order’s progress.

Stay informed about our latest collections, exclusive offers, and design inspiration by subscribing to our newsletter or following us on social media.

If you encounter any problems, such as receiving a defective or incorrect product, please contact us within 48 hours of delivery at support@essentia.in. Make sure to include an unboxing video and photos to help us resolve the issue promptly.

Orders can be cancelled within 24 hours of placement by emailing support@essentia.in. Please note that custom or made-to-order items cannot be cancelled once production begins.